Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
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Contents
Last Updated
This Privacy Policy was last updated on December 24, 2024. We may update this policy from time to time, and we will notify you of any significant changes.
Information We Collect
- Personal information (name, email, phone number) when you book tours or contact us
- Payment information processed securely through our payment partners
- Usage data including pages visited, time spent, and user interactions
- Device information such as IP address, browser type, and operating system
- Location data when you use our location-based services (with your consent)
How We Use Your Information
- Process and fulfill your tour bookings and travel arrangements
- Send booking confirmations, updates, and important travel information
- Provide customer support and respond to your inquiries
- Improve our services and website functionality
- Send promotional offers and newsletters (with your consent)
- Comply with legal obligations and prevent fraudulent activities
Information Sharing
- We do not sell, trade, or rent your personal information to third parties
- We may share information with trusted service providers who assist in our operations
- Information may be disclosed to comply with legal requirements or court orders
- In case of business merger or acquisition, information may be transferred
- We may share aggregated, non-personal data for analytics and research purposes
Data Security
- We implement industry-standard security measures to protect your data
- All sensitive information is encrypted during transmission and storage
- Regular security audits and updates to maintain data protection
- Access to personal information is restricted to authorized personnel only
- We use secure payment gateways for all financial transactions
Cookies and Tracking
- We use cookies to enhance your browsing experience and remember preferences
- Analytics cookies help us understand how visitors use our website
- Marketing cookies may be used to show relevant advertisements
- You can control cookie settings through your browser preferences
- Essential cookies are necessary for website functionality and cannot be disabled
Your Rights
- Right to access your personal information we hold about you
- Right to correct or update inaccurate personal information
- Right to delete your personal information (subject to legal requirements)
- Right to restrict or object to processing of your personal information
- Right to data portability - receive your data in a structured format
- Right to withdraw consent for marketing communications at any time